Shipping policy

SHIPPING POLICY

Last updated: August 30, 2026

At Live Scriptora, every piece is prepared with intention. Our garments are made to order, which allows us to create each item specifically for you rather than producing unnecessary inventory.

U.S. SHIPPING

We currently offer shipping throughout the United States.

ORDER PROCESSING

Because our pieces are made to order, please allow approximately 2–5 business days for your order to be prepared before it ships.

Business days do not include weekends or U.S. holidays.

During periods of unusually high order volume, product launches, or holidays, fulfillment may occasionally take longer. If a significant delay affects your order, we will do our best to keep you informed.

DELIVERY ESTIMATES

Your estimated delivery date includes both:

Order preparation time + carrier transit time

Shipping speed varies depending on your destination and the shipping method available for your order.

Any delivery estimate provided at checkout is an estimate rather than a guaranteed delivery date. Weather, carrier disruptions, holidays, and other circumstances outside our control may occasionally affect transit times.

ORDER TRACKING

Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available.

Please allow up to 24 hours after shipment for tracking information to begin updating.

MULTIPLE SHIPMENTS

In some cases, items from the same order may be fulfilled separately or from different facilities.

If this happens, your order may arrive in more than one package. You will receive available tracking information for each shipment, and you will not be charged additional shipping fees because your order was divided into multiple packages.

SHIPPING ADDRESSES

Please review your shipping address carefully before completing your order.

Customers are responsible for providing a complete and accurate delivery address. If you notice an error shortly after placing your order, contact us as soon as possible at support@livescriptora.com.

We cannot guarantee that an address can be changed once an order has entered fulfillment.

If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be reshipped.

DELAYED OR MISSING ORDERS

Occasional carrier delays can happen after an order has left our fulfillment facility.

If your estimated delivery date has passed and your package has not arrived, please first review the tracking information provided with your shipment.

If your order remains delayed or appears to be lost, contact us at support@livescriptora.com with your order number and we will help investigate the shipment.

If tracking shows that a package was delivered but you cannot locate it, please check around the delivery location and with household members, neighbors, or building management before contacting us. If the package is still missing, reach out and we will help you determine the appropriate next steps.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us promptly at support@livescriptora.com.

Include your order number and clear photographs of the item and packaging when applicable so we can review the issue as quickly as possible.

INTERNATIONAL SHIPPING

International shipping availability may vary by destination and will be shown at checkout where available.

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the recipient and are not controlled by Live Scriptora.

International delivery times may also be affected by customs processing.